Category

Hotelaria

Sou Líder de equipas, e agora?

Se foi promovido e não sabe como lidar com as suas equipas, deixo algumas orientações sobre as 15 competências em que deve apostar. Respeito pela diferença Capacidade de adaptação Disciplina e rigor Geração de orgulho e reconhecimento Gosto pela descoberta Visão para inspirar ideais e objectivos Preserverança Capacidade de escuta Empatia... Read More

Diferentes motivações, sucesso garantido

Depois de estudar as bases teóricas do Coaching e PNL, gostaria de partilhar uma ideia interessante. Existem dois tipos de motivações que nos movem. Existem dois tipos de pessoas no que diz respeito a motivação – “ longe de” e “ em direcção a”. Estes dois tipos de pessoas são... Read More

Women Make the Best Leaders

Vision, teamwork, empowerment and effective communicating —“transformational” behaviors the report says were “once considered the domain of women and a hindrance to their effectiveness in the workplace.” ASPIRE’s report, “Tearing Up the Rule Book: A New Generation of Leaders for 2010” is based on a survey completed by more than... Read More

Brain science is studying coaching results

  Coaching is the second-fastest growing profession in the world, rivaled only by information technology, as I reported in a National Post article. The profession owes its success both to the personal development movement and the huge global economic restructuring since the 1980s. Competition within and among companies, flattened management... Read More

Developing People, Skills and Behavior

  Proper training is a vital investment to optimize your hotel workforce. There’s Nothing More Expensive than “Cheap” Managers and Staff. Experienced managers are the heart of an efficient workforce. Though employees are often the greatest cost, they can also be the hotel’s most valuable asset Start your investment today.... Read More